Engagement Manager, Professional Services (d/f/m)

About this role

Redefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting.

Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands. As we scale vivenu’s enterprise footprint, the Engagement Manager will bridge complex client vision with profitable technical execution. Sitting at the intersection of Sales, Solutions, and Delivery, this role will architect custom digital ecosystems, define key product boundaries, and draft precision SOWs.

Ultimately, they will own project margins and resource allocation to build a highly scalable, profitable P&L unit for our business.

Source listing: lever_vivenu