UK remote
Energy Graduate - Sales
About this role
During the first year, you will focus on developing a strong understanding of business processes, systems and customer administration activities. Responsibilities will include: Supporting day-to-day Sales Operations activities. Maintaining customer and business data within internal systems. Assisting with reporting, analysis and process administration. Developing an understanding of CRM systems and operational workflows.
Working closely with stakeholders across the business to support service delivery and process improvement initiatives. The first year will provide a solid foundation in operational excellence, business processes and stakeholder engagement. Year 2: Customer Retention & Renewals (sales) In the second year, you will transition into a customer-facing sales role focused on customer retention and contract renewals. Responsibilities will include: Managing a portfolio of customers approaching renewal.
Building strong customer relationships and understanding customer needs. Managing the end-to-end renewal sales process. Identifying opportunities to upsell and cross-sell additional products and services. Achieving renewal, retention and revenue targets. Using customer and commercial data to identify opportunities and mitigate churn risks. Working closely with Account Managers and Customer Service teams to deliver excellent customer outcomes.
Developing negotiation, objection handling and consultative selling skills A minimum of 2:1 in any degree Competent in using Microsoft Office applications, particularly Excel and Outlook. Able to adapt to change, responding well to delays or unexpected demands. Excellent verbal and written communication skills. Self-motivated. Good at working as part of a team. Excellent attention to detail. A friendly culture that mirrors our proposition to our customers.
A fast-growing organisation that defines itself as being agile and innovative. A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.