Enablement Specialist

About this role

The Role As an Enablement Specialist (all genders), you'll drive how Lucanet's customers, partners, and consultants get trained, onboarded, and set up to succeed with our software, owning the training logistics and learning infrastructure that keep our Professional Services organization running. You'll report into the Professional Services Enablement team, working closely with the trainer community, Customer Success, and our Partner team to design and deliver trainings for customers, partners, and consultants.

We look for people who keep growing, take real ownership, and lift the people around them. What you'll do Own end-to-end logistics for monthly customer and partner trainings, from database setup to trainer coordination Drive the SANA learning platform rollout for customers and partners, building on our internal launch Design and continuously improve enablement content and learning journeys for customers, partners, and consultants Track and report on training NPS to measure and improve enablement effectiveness Create digital learning content, including videos and self-paced materials Support integration work between SANA Learn and other tools, including Salesforce, as adoption grows What you bring to the table Experience in enablement, learning and development, or a closely related training function Managed end-to-end logistics for recurring training programs, coordinating multiple stakeholders and deadlines Strong stakeholder management and communication skills, confident working directly with trainers, customers, and partners A mindset geared toward measuring enablement effectiveness and translating data into improvements Experience creating digital learning content using video tools such as Vimeo Familiarity with learning management systems similar to SANA Learn Familiarity with AI-powered learning or productivity tools Perks at work Flexible and hybrid working: our Lucaflex model lets you plan your working hours and location according to your needs and professional responsibilities.

Remote work from another country: work up to 90 days a year outside your home country, supported by our partner Workflex. Professional development budget: get dedicated time, resources, and budget to build the skills for your career path. Structured feedback process: Lucanet Engage supports your personal and professional development through regular dialogue. Paid volunteer days: take the time to volunteer, alone or with your team, for causes you care about.