USA remote
EMERGENCY SERVICES DISPATCHER
About this role
Conditions of Employment Continued: Incumbent is required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time. May be required to stay over until an emergency has been terminated or until properly relieved by a qualified dispatcher. Works in close harmony with supervisors, co-workers and others during day-to-day routines and during emergencies.
Is required to maintain good working relationships with on and off-base agencies, always maintaining a consistently courteous attitude. Keeps calm and cool during emergency situations. This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Series 2151. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes advanced knowledge of the emergency dispatch system in order to receive an emergency (i.e., accident-crash, fire, medical, threat, etc.) notification discern critical aspects (e.g., life threatening, hazardous, etc.) and respond with appropriate, instructions and dispatch of emergency services personnel and equipment.
Sound knowledge of installation emergency call center and installation emergency services (i.e., fire, security forces, EOD and ambulance functions) in order to develop checklists and provide training to lower graded Emergency Dispatchers. Sound knowledge of the of the installation's mission, organizations, senior officials, key emergency services functions, communications networks & personnel in order to expeditiously relay or convey concise and accurate information or instructions, to on-scene responders, victims, senior management officials, and supporting emergency functions.