Director of Product

About this role

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely.

Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a seasoned product leader to lead Mark43’s product strategy and organisation in the UK. As Director of Product, UKk, you will own the product vision and roadmap for the market, developing a deep understanding of UK policing and public safety, our users, and the market while translating those insights into a clear product strategy.

You will lead a multidisciplinary team spanning Product and Design and serve as a key connection point between our UK customers, the market, and Mark43 teams globally. This role calls for someone who can move comfortably between setting long-term strategy, developing people, engaging directly with customers, and working alongside teams to solve complex product challenges. Most importantly, you will ensure the team executes, turning strategy and customer insight into clear priorities, high-quality products, and measurable outcomes for our customers and the business.

What You’ll Do If you were part of our team, here are some things you might have done last week: Met with UK customers and frontline users to better understand their operational challenges, then translated those insights into priorities for our UK product roadmap. Worked with Product, Design, and Engineering leaders to refine the vision and roadmap across Case, Custody, integrations, and other UK platform capabilities.

Created clarity around priorities, removed obstacles, and held the team accountable for executing against commitments and delivering meaningful customer outcomes. Coached Product Managers and Designers through difficult product decisions, helping the team balance customer needs, market opportunities, technical considerations, and Mark43’s broader strategy. Partnered with Sales, Delivery, Customer Success, and other customer-facing teams to ensure our product strategy reflects what we are learning in the market.