Director of Implementation

About this role

📋 Description Lead and develop a high-performing Implementation team, managing and coaching Implementation Own the implementation experience from post-sale through go-live, being accountable for the Own implementation for customers as they grow and evolve, overseeing implementations for live Build for scale by continuously evaluating implementation processes and developing processes Develop deep product and implementation expertise, understanding products, configurations Use technology to make the team better by identifying opportunities to automate or eliminate manual 🎯 Requirements 7+ years of experience in Implementation, Professional Services, Customer Success, Program 3+ years of people leadership experience, with a track record of developing strong teams and Experience leading complex, multi-stakeholder software implementations with an understanding of A builder at heart, naturally noticing inefficient processes, unclear ownership, or missing Ability to move comfortably between strategy and execution, designing the implementation operating Highly systems-oriented and technically curious, instinctively using technology and automation to 🎁 Benefits Market-competitive compensation based on experience and ability, including significant equity 100% company-paid premiums for health, dental, and vision coverage.

Company contributions to HSA. 2% 401(k) match. Support for physical and mental health through services like Rightway Health Advocacy and Spring Flexible time off policy.

Source listing: empllo_remote