Director, Field Engineering Emerging Enterprises & Startups

About this role

Req ID FEQ327R163 Director, Field Engineering Emerging Enterprises & Startups About the Role As a Director, Field Engineering, you will lead a multi-team Field Engineering organization and own strategy, talent, operating model, and execution for a significant business area. You will scale customer and business impact through other leaders while influencing broader go-to-market, partner, Product, Engineering, and company priorities.

This role typically oversees a leadership team of approximately 3–5 leaders or an equivalent multi-team scope. Depending on the assignment, you may lead a broad business unit, multiple segments or countries, a major portfolio, or another strategically significant area. The Impact You Will Have Build and lead a strong leadership team that attracts, develops, and retains exceptional Field Engineering talent. Own an end-to-end strategy across talent, customer coverage, technical priorities, operating model, execution, and business impact.

Translate customer, market, competitive, and technical trends into clear priorities and 6–12+ month plans. Scale impact beyond individual teams through leaders, cross-functional GTM initiatives, partner ecosystems, and repeatable operating mechanisms. Build trusted relationships with senior customer stakeholders, including VP-level and equivalent audiences, and guide complex programs, escalations, and transformation roadmaps.

Establish operating norms and inspection cadences across the organization that create visibility, accountability, predictable execution, and fast course correction. Shape resourcing and organizational design to support growth, customer outcomes, technical quality, and long-term business value. Upgrade hiring rigor, talent practices, leadership development, performance management, and succession planning across the organization.

Influence broader Sales, Professional Services, Marketing, Partners, Product, Engineering, Support, and executive priorities through a clear point of view and strong cross-functional relationships. Partner with GTM Strategy & Operations and other functions to create scalable tools, programs, dashboards, and mechanisms; use AI to drive one-to-many organizational impact. Act as a recognized resource on data, AI, cloud, customer transformation, and evolving market trends.