Design Lead

About this role

What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets.

Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role We are hiring a design lead: a player-coach for someone who still loves to design while also having a passion to make other designers better. This role sit within Roo’s product team, which owns product and design craft across the company. The product team supports a number of squads (aka business units), the cross-functional teams accountable for driving the success of the key pillars of our marketplace.

Designers are aligned to one or more squads to deliver meaningful business impact but formally sit within the product team to ensure we are creating a cohesive product experience across squads. Holding that tension well is at the core of this job. As a player-coach, you'll spend real time in Figma owning a few projects end-to-end to drive measurable business impact for one or more business units. At the same time, you’ll help set the quality bar across our full product surface by defining what design excellence means at Roo, and making it stick.

You'll grow and coach the team, raise the craft, and build the practices that let design scale with the company. This role is remote, with occasional travel to our San Francisco co-working space for key meetings and team events. Responsibilities Lead, mentor, and grow the 5 person Product Design team. Support designers in developing strong craft, critical thinking, and strategic influence. Evolve our design competencies into a standard the whole company can understand and then make it operate.

Today that bar largely lives in people's heads. Making it explicit, defensible, and consistently applied. Support career growth by running development conversations, writing performance reviews with business-unit leaders, and making the path from one level to the next clear Take on real design work yourself. Everything from hard problems, quick wins, exploratory concepts, and the things that unblock the team. Partner with leadership to align design direction with product strategy and company goals.