EU remote
Deployment Strategist - Crypto Investigations
About this role
Global Services helps Chainalysis customers turn blockchain data and investigative tools into practical results. Our customers include law enforcement, national security teams, financial institutions, and organisations across the crypto industry. We’re looking for a Deployment Strategist, Crypto Investigations, to join Global Services and support public-sector customers in France, particularly law enforcement and intelligence teams.
You’ll use your investigative experience and technical skills to help customers get the most out of Chainalysis products. This is a hands-on, customer-facing role focused on investigations and practical problem-solving rather than software engineering. You’ll work with customers throughout their engagement with Chainalysis, from understanding their needs and conducting investigations to developing workflows, delivering training, and helping them build their own capabilities.
You’ll need sound investigative judgement, strong French communication skills, and the ability to build trusted relationships with customers. In this role, you’ll: Support customer engagements from initial discovery and pre-sales through investigations, solution delivery, training, and ongoing support Conduct blockchain investigations using Chainalysis products, particularly Reactor Work with law enforcement, intelligence, and other public-sector customers to understand their objectives and help them achieve practical results Build and adapt investigative workflows, queries, reports, and dashboards using Chainalysis tools and data Help customers put investigative workflows into practice and develop the skills to use Chainalysis independently Build trusted customer relationships by providing practical investigative guidance and product expertise Lead customer meetings, demonstrations, investigative walkthroughs, training sessions, and technical briefings Support pre-sales discussions by understanding customer requirements and explaining how Chainalysis can help Share customer feedback and investigative insights with Product, Engineering, Global Intel, and Sales Share investigative techniques and best practices with colleagues across Global Services We’re looking for candidates who have: Experience conducting or supporting investigations in law enforcement, policing, intelligence, or a related field.