Deployment Strategist

About this role

ABOUT THE ROLE Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers. WHAT YOU'LL DO - Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout.

- Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements. - Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs. - Bring customer behavior and feedback to engineering as clear product input. - Partner with procurement leaders, category managers, and executives on long-term rollout plans.

- Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers. - Travel to customer sites as needed. WHAT WE'RE LOOKING FOR - At least three years of hands-on customer-facing experience working with both end users and senior executives. - Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant. - Experience designing sourcing and category-management workflows, leading customer workshops, and translating needs into technical requirements.

- Background owning customer deployments and creating onboarding and adoption materials across multiple customers. - Ability to turn customer feedback into product requirements for engineering teams and navigate ambiguity with strong relationship-building skills. - Fluency in German and English; experience working with DACH-based organizations or customers is beneficial. COMPENSATION & BENEFITS Salary range: €60,000 to €90,000 annually.

Equity may be available. Visa sponsorship is not available. LOCATION On-site in Berlin, Germany, with some customer travel.

Source listing: ashby_clera