D365 F&O Technology Project Manager

About this role

Reporting to the Tech Strategy Director - Platform, the D365 Technology Project Manager plays a key role in delivering the Dynamics 365 Finance & Operations programme across Sysco Europe. This position is responsible for leading one or more functional delivery PODs, working alongside Product Owners, Solution Architects, engineering, testing and business teams, the Europe PMO and partner teams. Acting as a hands on delivery leader, the role brings structure, pace and clarity to complex ERP change, applying Agile and Scrum practice alongside waterfall or hybrid controls where programme governance requires it.

We are offering a hybrid working contract. This role will be based at an agreed location, with travel as necessary to support delivery and engagement across our European markets, so you must be comfortable and flexible with travel and commuting for project and team meetings. The role typically manages delivery across two to three functional PODs, made up of functional, engineering, testing, business and partner resources, and may include the management of permanent and contracted resources.

It owns delivery plans from requirements through build, test, readiness and deployment, managing scope, milestones, resources and change impacts throughout. Day to day, the position facilitates sprint planning, backlog refinement, stand-ups, sprint reviews, show and tells, retrospectives and Scrum of Scrums, and works with Product Owners to ensure user stories, acceptance criteria and sprint goals are clear, prioritised and ready for the team.

Robust management of risks, assumptions, issues and dependencies sits at the centre of the role, along with the early identification and practical resolution of anything blocking progress. The position is responsible for ensuring sprint outputs, milestones, decisions and escalations are transparent and evidence based, using Azure DevOps to track backlog, sprint progress, work items, dependencies and delivery metrics. Working across the Sysco Europe Platform Team, the Europe PMO, connected business application teams, European technology leadership and local market stakeholders, the role leads with clarity, pace and empathy, building trusted relationships with senior stakeholders and delivery partners across Europe.