Customer Success Manager

About this role

📋 Description Own post-sale success for a portfolio of 6sense Advertising customers, ensuring clear goals Advise customers on audience strategy, campaign structure, targeting, channel mix, budget Partner with Campaign Operations, Professional Services, Product, Support, Sales, and Account teams Monitor campaign delivery, pacing, utilization, and performance; translate results into insights Drive adoption of relevant advertising capabilities, workflows, audiences, reporting, and best Lead customer conversations and business reviews focused on performance, value, stakeholder 🎯 Requirements 5+ years of customer-facing experience in Customer Success, client services, consulting, account 3+ years of hands-on experience with digital advertising or programmatic advertising campaigns.

Strong understanding of campaign planning, audience strategy, targeting, pacing, optimization Ability to build trusted relationships with practitioners and executive stakeholders and connect Analytical mindset with the ability to turn campaign and account data into clear insights Proven ability to manage risk, drive adoption, lead business reviews, and coordinate 🎁 Benefits Health insurance coverage Life and disability insurance 401K employer matching program Paid holidays Self-care days Paid time off (PTO)

Source listing: empllo_remote