USA remote
Customer Solution Engineer - Quote to Cash
About this role
About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion. This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.
In this role, you will: Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant Build tailored demos and proofs of concept aligned to customer requirements Present to technical and business stakeholders, including senior leadership Support technical health on assigned accounts and surface expansion opportunities Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed Travel within your territory when required About You Required 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only) Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required Strong communication with engineers, finance, and business buyers Preferred Usage-based or consumption billing (metering, rating, mediation) Telecom or other high-volume usage models AI or usage-heavy product monetization Structured deal methodology (e.g.