Customer Growth Manager (m/f/d)

About this role

YOUR JOB Are you excited by the idea of growing existing customers instead of chasing cold prospects? Do you thrive when commercial ownership, strategic account development and closing responsibility come together? As one of the first Account Managers at DataGuard, you'll take ownership of a portfolio of customers with significant untapped growth potential and help build our Account Management function from the ground up.

If you enjoy uncovering new opportunities, expanding customer relationships and turning business challenges into commercial success, we'd love to hear from you. WE PROTECT THE PEOPLE BEHIND THE DATA We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture.

With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. WHAT YOU'LL BE DOING - You take ownership of expansion revenue across a portfolio of existing customers that has been intentionally selected for its significant growth potential - You help build DataGuard's Account Management function from the ground up, shaping processes, collaboration models and best practices along the way - You create and execute strategic account plans that uncover new use cases, engage additional stakeholders and unlock growth opportunities across your accounts - You turn customer needs, regulatory changes and compliance & security requirements into commercially meaningful conversations and expansion opportunities - You work closely with Customer Success and Professional Services, leveraging their customer insights to identify and convert opportunities into revenue - You build trusted relationships with key stakeholders and lead commercial discussions from discovery through to negotiation and close - You drive long term account growth while helping more customers benefit from the full breadth of DataGuard's Security and Compliance solutions - You collaborate closely with the wider Sales team and report directly to the Head of Sales, playing a key role in DataGuard's growth journey WHAT YOU'LL GET IN RETURN - The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world.