EU remote
Credit Fraud Analyst
About this role
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, https://www.trustpilot.com/review/qonto.com based on 55,000+ reviews. Our culture https://qonto.com/en/careers/culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here https://medium.com/qonto-way/the-qonto-way-our-culture-is-our-strategy-90defd4895f9).
Our journey: Founded in 2017 by Alexandre https://www.linkedin.com/in/aprot/ and Steve https://www.linkedin.com/in/steveanavi/, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are.
We've built a discrimination-free hiring process https://medium.com/qonto-way/a-recruiters-dilemma-confronting-bias-in-hiring-b78acce148eb because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here https://medium.com/qonto-way/ai-at-qonto-vision-statement-725a7e2f659b) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
------------------------------------------------------------------------------------------------------ Join us as a Credit Fraud Analyst to help protect Qonto's credit products as we become a bank. You'll own the operational efficiency of our credit fraud processes end-to-end, reporting to Thibault https://www.linkedin.com/in/thibaultmosser/?isSelfProfile=false, Head of Fraud. ➡️ WHAT YOU'LL DO - Own credit fraud operations end-to-end: You'll supervise the day-to-day efficiency of our credit fraud processes.
- Sharpen our AI fraud detection: You'll partner with Tech to continuously improve the AI tool we use to catch credit fraud and defaults. - Rework eligibility, not just enforce it: You'll analyze credit defaults and declined financing to challenge and rework our eligibility criteria. - Build and run fraud controls: You'll design and implement the controls that keep our credit products safe as we scale. - Be the cross-market go-to on credit fraud: You'll act as the point of contact for Risk, Product and Customer Care across all our markets.