Credit Control Administrator

About this role

We're looking for a Credit Control Administrator to join our Finance team in Dunmurry. This is an excellent opportunity for someone with experience in credit control, collections or accounts receivable who is looking to broaden their skills and gain exposure across wider finance functions. While credit control experience is essential, we can provide training and development in other aspects of the role, making this a fantastic next step for somebody looking to build a longer-term career within finance.

You'll be responsible for managing customer accounts, reducing aged debt and maintaining strong relationships with customers, while also supporting a variety of finance administration activities across the department. No two days are quite the same, so we're looking for someone who enjoys a varied role, takes ownership of their workload and has a keen eye for detail. What You'll Be Doing Managing a portfolio of customer accounts and proactively collecting outstanding payments Building positive relationships with customers to resolve payment issues and queries Monitoring aged debt and ensuring accounts are maintained within agreed payment terms Investigating and resolving invoice, billing and account discrepancies Processing and reconciling financial transactions accurately Supporting purchase ledger and wider finance administration activities Maintaining accurate records and ensuring information is up to date across finance systems Collaborating with colleagues across sales, operations and finance to resolve account queries Producing reports and supporting month-end activities where required Contributing to continuous improvements in finance processes and customer experience Essential Previous experience in credit control, collections or accounts receivable A confident and professional approach when dealing with customers Strong communication and relationship-building skills Excellent attention to detail and organisational ability Good working knowledge of Microsoft Excel and Microsoft Office applications Ability to prioritise workloads and manage multiple tasks effectively A proactive approach with strong problem-solving skill Desirable Experience within a busy finance or accounts environment Purchase ledger experience Exposure to ERP or finance systems Experience resolving account queries and payment disputes Why Join Us? Opportunity to develop your career within a growing global business Gain exposure to broader finance functions beyond credit control Ongoing training and support from an experienced team Work for an organisation committed to innovation and sustainability Be part of a collaborative, supportive and ambitious culture #LI-JW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.