Correspondence Controller

About this role

In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-09 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-07 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to receive and review all types and levels of correspondence for tasking assignment to the appropriate action office for response; reviewing correspondence for formatting and grammatical accuracy; operating an electronic task management tracking system; AND Assisting with managing suspense dates and changes to task assignments.

OR Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. You may qualify at the GS-11 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to utilize correspondence and/or task management systems to analyze all types and levels of correspondence for tasking and data entry to the appropriate action office for response; Reviewing and editing correspondence in accordance with established policies and procedures; Using administrative policies, programs, and procedures to effectively provide advice, guidance, and assistance to customers and executive/senior level leadership; AND Managing suspense dates and changes to task assignments.

OR I have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. A combination of education and experience (GS-09 & GS-11 level): Equivalent combinations of education and experience may be used to meet the total qualification requirements. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume.