Copy & Content Manager (12 month FTC)

About this role

We’re looking for a Copy & Content Manager to join our Workplace Savings team and help create clear, useful and engaging communications for our members. You’ll work across digital and offline channels, turning sometimes complex information into content that people can genuinely understand and use. This is a hands-on role with plenty of variety, combining excellent copywriting with content management, stakeholder collaboration and a strong focus on good customer outcomes.

What you'll be doing: Writing clear, engaging and jargon-free copy for emails, webpages, digital tools and customer journeys Developing content approaches that support our customer and business priorities Managing content throughout its lifecycle and keeping information accurate and up to date Working with compliance and Advertising Standards colleagues to create clear, fair and appropriate communications Partnering with product teams to explain product features and benefits in a way customers can understand Supporting digital and offline communications, including email and direct mail campaigns Championing accessible, customer-focused writing and sharing content best practice across the team Helping ensure communications give customers the information they need to make informed decisions Who we're looking for: Strong experience writing and managing customer-facing content across digital channels The ability to turn complex subjects into straightforward, accessible language Experience working with compliance, legal or other governance stakeholders on customer communications Experience developing content in line with customer and business goals Confidence collaborating with colleagues across product, marketing and design Strong organisation skills, with the ability to manage several priorities at the same time An understanding of digital content strategy and customer engagement Financial services, pensions, workplace savings, CMS or regulated communications experience would be valuable Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you.

Here are some of the benefits we offer: The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) There are many discounts we offer – both for our own products and at a range of high street stores and online We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.