EU remote
Coordinator, Education & Pro
About this role
About Charlotte Tilbury Beauty Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC.
Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. About the Job The NA Field Education & Pro Coordinator supports the VP, of Education, Pro & Global Specialty retailers with a dotted line to the Director of Education.
This individual is the central role in supporting the day-to-day operations of the Education and Pro Artistry teams including all training programs, field resources, travel & governance of all SharePoint libraries & digital tools. This role brings strong organization, proactive communication, sound judgement, and adaptability to support the teams success across North America. The ideal candidate loves and thrives in a fast paced environment, anticipates needs, and approaches their work with a high level of ownership, attention to detail and confidentiality.
Role Accountabilities: Field Support (50%) People : New Hires/Leavers Owns ordering and shipping all field supplies for Field (luggage, kit stock, luggage organizer etc.). Works with Sales Coordinator to procure any necessary information. Owns booking and arrangement of payment for any Field travel if needed in advance of new hire receiving corporate credit card in partnership with Sales Coordinator HR Assist with Magic Office projects that pertain to Field (ie: recognition programs or brand initiatives) Maintain Education and Pro Product Closets Meetings/Calendar Management: Schedule meetings on behalf of Director of Education & VP and maintain recurrences Send and maintain calendar invites for all key large-scale training dates, activities, events, NSOs, promotions, and due dates Record and circulate meeting notes and actionable next steps for Edu and Pro calls Training and Event Support: Retailer virtual training support Model booking & supply/ gratis logistics LMS (E-Learning Platform) Weekly % completion recaps to ATs and REMs Push modules to designated parties Compile team feedback and share with Director of Field Education and Pro Artistry Book in-store artist travel for regional and national training tours Support the team in sourcing training facilities for regional and national training tours Support Director in post-training recap deck Education Content Creation, Editing, and Organization (25%): Own SharePoint organization & version management.