Computer Assistant (Functional Automation Coordinator)

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE: GS-7 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position must include: Providing support to a Local Area Network (LAN); Analyzing data quickly and reading computer printouts to extract necessary information; Recognizing/correcting minor malfunctions and reporting findings to responsible personnel; Receiving, testing and installing new products; Installing software updates.

SPECIALIZED EXPERIENCE: GS-8 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position must include: Experience with the features, characteristics, and interrelationships of multiple types of computer equipment, applications and utility programs, to assist in identifying problems; Experience with a wide range of analytical and diagnostic methods, procedures, and principles to identify required actions and implement decisions; Experience with following IRS applications: IDRS, BEARS, AMS, BBTS, SERP, Control D.; Experience with the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat; Experience with SharePoint and the ability to create and maintain SharePoint sites; Experience with HTML and web site administration and ability to create and maintain a website; Experience with development of user guides, training aids and delivery of training to system users.

SPECIALIZED EXPERIENCE: GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position must include: Experience with the features, characteristics and interrelationships of multiple types of computer equipment, applications and utility programs; to assist in identifying problems; Experience with a wide range of analytical and diagnostic methods and procedures and principles to identify required actions and implement decisions; Experience analyzing data to identify problems encountered on computer systems; Experience with the following IRS applications: IDRS, BEARS, AMS, BBTS, IAT, SERP, Control D.; Experience with the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat; Experience with SharePoint and ability to create and maintain SharePoint sites; Experience with HTML and web site administration and ability to create and maintain a website; Experience with development of user guides, training aids and delivery of training to system users.