Remote
Community Manager - Brazilian Portuguese & English | Remote
About this role
π Description Engage daily with community members and keep conversations active and welcoming. Moderate Discord channels, enforce rules consistently, and manage flagged content and reports Run or support community activities like events, tournaments, streams, and Discord takeovers. Support ambassador workflows: process applications and onboarding, help coordinate activations, and Support creator workflows: process tickets in shared inboxes and application servers and help Review winner submissions for compliance and execute reward delivery for community and ambassador π― Requirements Advanced level (C1 minimum) in Brazilian Portuguese and intermediate level (B2 minimum) in English.
Located in Argentina, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama Experience managing online communities, ideally on Discord. Experience moderating and enforcing guidelines consistently. Ability to stay calm in conflict and de-escalate situations with fairness and clarity. Organized and able to work through queues (tickets, reports, reward processing) with high accuracy. π Benefits 100% remote work with no wasted commute time and travel costs.
A position at a fast-paced international company with ambitious gaming, e-commerce, and tech Casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages. Innovative digital tools and comprehensive training, with access to a library of online training Various learning and career development initiatives throughout the year. Fun employee engagement activities and participation in 5CA employee-led communities.
Source listing: empllo_remote