EU remote
Community Developer - Unannounced Projects (F/H/NB)
About this role
We are looking for a Community Developer in Montreal who will be responsible for establishing and growing our communities around Ubisoft’s games with proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s), create and execute global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world, contributing to our global business growth opportunities.
This position will also provide guidance to cross-functional team members, facilitating collaborative planning and executing commitments at high quality standards. As a member of the global community team, this position will be integrated with lead development studios. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Develop and execute community strategic plans through a variety of content tactics, which support Production objectives and augment the overall marketing strategy.
Develop and grow existing communities in alignment with wider business objectives. Coordinate communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging. Leverage Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: blogs, podcasts, interviews, infographics, & more). Act as one of the spokespersons for the assigned brand(s).
Coordinate community-centric events including, but not limited to: studio visits from fans, developer dialogues, and tournaments. Collaborate with portfolio’s Social Media Manager to define and report on content KPIs to demonstrate success and ROI of community programs and content. Support internal & external milestones, such as betas and launches, to ensure KPIs are met and to advocate for the player experience. Act as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives.