Communications Specialist

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Leading implementation, adoption, sustainment, or outreach for a patient portal, secure messaging, telehealth, electronic health record function, or other digital-health program; Coordinating facility-, health-system-, regional-, or enterprise-level programs involving clinical, administrative, operational, technical, communications, and community stakeholders; Developing and implementing strategic communication, marketing, and outreach plans that increase awareness, enrollment, adoption, or effective use of health-care services or digital-health tools among Veterans, patients, caregivers, employees, and community partners; Designing, delivering, and evaluating training related to health-care services, patient engagement, technology, clinical workflows, business process changes, or outreach initiatives; and Using utilization data, participation trends, outreach results, customer feedback, performance measures, or program reports to assess results and recommend improvements.