Communication Marketing Manager (f/m/d)

About this role

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention . Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has offices in Germany, United Kingdom, Romania and France , and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This is a limited, part-time position based in Munich/Berlin, Germany or Rennes, France.

IDnow is looking for Communication Marketing Manager (f/m/d) to join our team. This is primarily a product communications role within a fast-paced B2B SaaS environment in the identity verification and fintech space. The successful candidate will be a key support resource for our Customer Advisory Board and will take ownership of B2B product communications, including end-of-life notices and product update announcements.

Key Responsibilities Draft clear, technically accurate product communications for B2B customers, including end-of-life notices and product update announcements Work closely with Product Managers to gather the technical context needed for accurate comms Produce confident first drafts that require minimal revision, demonstrating strong understanding of how SaaS products operate Ensure all customer-facing product comms are appropriately timed, well-structured, and aligned with brand tone Support logistics and content preparation for customer-facing CAB events Assist in preparing materials, agendas, and follow-up communications for CAB meetings and conferences Integrate closely with the Customer Growth team Work with the marketing team to align product communications with broader messaging Preferred Experience Up to 5 years of experience in a customer communications, product marketing, or product communications role <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"