Commercial Transformation and Operations Manager

About this role

About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation.

Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors.

Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Our Legal team are looking for an experienced Commercial Transformation and Operations Manager to join the team. Reporting to the Head of Commercial Transformation, this role focuses on enabling transformation, initially within Legal, while also supporting wider cross-functional initiatives and other Baringa Enablement areas over time.

The role combines day-to-day operational support with driving process improvements and increasing technology adoption. What you will be doing Process improvement and simplification Work with teams and BE subject matter experts to understand, document and challenge existing processes, pain points and business user needs. Create clear current-state and future-state process maps, workflows and supporting guidance. Identify opportunities to simplify, standardise and improve processes, with a focus on user experience, efficiency and global scalability.