Cluster Sales Manager

About this role

Cluster Sales Manager Welcome to The Usual the design hotel and F&B hotspot where conscious hospitality meets a vibrant, welcoming atmosphere. The Usual is more than a place to stay, we are a place where guests come to connect, discover and feel at home. Ready to put The Usual on the map? In this role, you’ll drive sales, build lasting relationships and shape our commercial strategy. You’ll have the freedom to make an impact, grow our brand and turn The Usual into the go-to destination for conscious travellers.

We believe travel can be a force for good. That is why we are building a hotel that won’t treat the planet like a hotel. We create conscious city stays that inspire our guests, colleagues and local communities to make a positive impact one step at a time. And it starts with our people. At The Usual, you’re encouraged to be yourself, speak up and bring your ideas to the table. We believe the best work happens when people feel trusted, supported and free to reach their full potential.

We challenge the status quo, work as one team and aren’t afraid to do things differently. Come as you are. Bring your ideas. Let’s make hospitality better, together. As Cluster Sales Manager, you’ll be at the heart of driving profitable growth across our B2B segments from Corporate and Corporate Groups to MICE while supporting B2C opportunities that fit our commercial strategy. You’ll take the lead for our hotels in Rotterdam and Brussels , while also playing a role in future projects and new destinations.

With your strong local network, commercial mindset and passion for hospitality, you’ll build meaningful relationships, open new doors and turn opportunities into long-term partnerships. Working closely with Revenue, Brand Marketing and Operations , you’ll bring people and priorities together to create the best possible results for both our clients and our hotels. Your success will be measured by clear, jointly agreed KPIs, including revenue growth, new client acquisition and client retention across the Corporate and MICE segments.

Ready to make an impact? Here’s what you’ll be responsible for: Perform targeted sales acquisition plans for Corporate and MICE segments in both cities. Identify opportunities to grow high-yield and long-term business relationships. Proactively organize and perform sales activities, including client visits, sales blitzes, site inspections, networking events, and trade fairs. Build and nurture relationships with new and existing corporate clients, agencies, and event planners.