Remote
Clinical Programs Administration Specialist (temp-to-hire)
About this role
About Judi Health Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.
At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health . Position Summary: The Clinical Programs Administration Specialist (temp-to-hire: 6-month contract with possibility of extending or converting to full time, depending on business needs) is responsible for supporting clinical program operations by triaging inbound calls and conducting member, prescriber, and pharmacy outreach activities.
This role plays a key part in ensuring seamless program execution and an exceptional member experience. Position Responsibilities: Clinical Programs Administration Triage clinical program calls, schedule consultations, and conduct outreach to members, prescribers, and pharmacies. Support the administration and execution of clinical programs- including cost-containment initiatives and other clinical services. Provide compassionate, professional support to members and providers while promoting a positive customer experience.
Document outreach, case activities, interventions, and follow-up actions in applicable systems. Program Coordination & Workflow Management Monitor outreach queues, pending activities, and escalations to support timely completion of clinical programs and continuity of care. Identify, document, and escalate issues requiring resolution to support quality outcomes and operational effectiveness. Support general business operations and other duties as assigned.