Care Sales Guide - Messaging

About this role

Location Details: Romania, Remote Shift: T his role requires availability to work shifts scheduled Monday to Sunday, Department hours between 9:00 AM and 11:00 PM . Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. What you'll get to do... Handle a high volume of inbound contacts by actively listening to customers, understanding their requirements, troubleshooting technical issues, and recommending appropriate solutions Carefully guide customers through their first steps in the online world, identifying from our great product range the solutions that will help them grow their business; everything from a new domain to our fantastic website design product Develop and maintain a comprehensive and current understanding of products, services, prices and promotions, as a basis for identifying customer value and potential sales Communicate with confidence, understanding and conviction, aiming to build rapport and sell company products and services that satisfy known customer needs Balance your drive and motivation in meeting the essential needs of customers and achieving your individual targets - and in the process, increase your earnings potential Respond to technical inquiries from customers through various channels (phone, email, chat) Meet metrics that could include but are not limited to Availability, Net Promoter Score, and New Sales Per Day Flex with customer demand, by seamlessly pivoting to support outbound sales efforts when needed Your experience should include...

2+ years’ sales experience with a track record of exceeding targets 2+ years’ experience in a commission, bonus, and/or metrics-driven environment Technical Aptitude: Solid understanding of internet, email, and hosting technology; experience with productivity tools (e.g., Office 365, G-Suite) and online business environments is advantageous. You might also have... Experience owning and/or operating a small and/or midsize business (SMB) Regional Education Requirement - A high school diploma, GED, or equivalent work experience We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement.