Care Sales Guide - Inbound

About this role

Location Details: Remote Romania Shift: This role requires availability to work shifts scheduled between Monday and Friday, D epartment hours from 9:00 AM to 11:00 PM Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. What you'll get to do... Handle a high volume of inbound calls by actively listening to customers, understanding their requirements, troubleshooting technical issues, and recommending appropriate solutions Carefully guide customers through their first steps in the online world, identifying from our great product range the solutions that will help them grow their business; everything from a new domain to our fantastic website design product Develop and maintain a comprehensive and current understanding of products, services, prices and promotions, as a basis for identifying customer value and potential sales Communicate with confidence, understanding and conviction, aiming to build rapport and sell company products and services that satisfy known customer needs Balance your drive and motivation in meeting the essential needs of customers and achieving your individual targets - and in the process, increase your earnings potential Respond to technical inquiries from customers through various channels (phone, email, chat) Meet metrics that could include but are not limited to Availability, Net Promoter Score, and New Sales Per Day Flex with customer demand, by seamlessly pivoting to support outbound sales efforts when needed Your experience should include...

2+ years’ sales experience with a track record of exceeding targets 2+ years’ experience in a commission, bonus, and/or metrics-driven environment. Regional Education Requirement - (US sample) A high school diploma, GED, or equivalent work experience You might also have... Technical Aptitude: Solid understanding of internet, email, and hosting technology; experience with productivity tools (e.g., Office 365, G-Suite) and online business environments is advantageous.

Experience owning and/or operating a small and/or midsize business (SMB). We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth. We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave.