Campaign Manager (FTC) (div/f/m)

About this role

This is a fixed term contract through until 31st December 2026 initially with strong likelihood of extension. This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay. JOB PURPOSE We are looking for a hybrid AI-Enabled Campaign Manager who combines strategic campaign ownership with hands-on execution, operational excellence, and a strong interest in AI-driven marketing innovation.

This role sits at the intersection of campaign strategy, CRM execution, marketing technology, data, and creative production. You will lead and execute customer-facing campaigns across eBay’s owned channels (email, push, onsite, in-app, landing pages), while leveraging AI tools and creative capabilities to scale personalization, improve efficiency, and drive performance. You are both a campaign owner and an operator: comfortable managing timelines and stakeholders, while also building, QA-ing, and optimizing campaigns yourself.

You bring a test-and-learn mindset, curiosity for AI, and the ability to turn insights into impactful customer experiences. WHAT YOU’LL DO: Own CRM Campaigns End-to-End Lead campaigns from briefing through to launch, optimisation, and reporting Build and execute campaigns across email, push, onsite, and in-app channels Deliver personalised, customer-first experiences aligned to eBays' priorities Manage timelines, stakeholders, approvals, and delivery across global teams Ensure flawless execution through QA, troubleshooting, targeting accuracy, and optimisation Help Shape AI-Driven Marketing Use AI tools to improve campaign creation, personalisation, and testing Experiment with AI-generated copy, subject lines, creative concepts, and workflows Support AI prompt development and scalable marketing automation Improve workflows and operational efficiency through AI-driven ways of working Bring a test-and-learn mindset to experimentation and optimisation Ensure responsible AI usage and quality control Support Creative & Performance Optimisations Brief, review, and optimise CRM creative assets Adapt visuals across channels Run A/B tests and turn insights into measurable improvements Help improve engagement, efficiency, and marketing KPIs WHAT YOU BRING: 3+ years in CRM, campaign management, or marketing operations Hands-on experience with owned channels (email, push, onsite, in-app) Strong project management and organizational skills with attention to detail Experience in e-commerce, marketplaces, or digital marketing environments Ability to operate in a fast-paced, matrixed, global environment Strong analytical mindset with experience in campaign QA, execution, and troubleshooting Advanced Excel skills and familiarity with marketing tools (e.g.