Business Success Partner

About this role

As a Business Success Partner (m/f/d) , you will support and develop workshops within our network. Using state-of-the-art AI-based platforms, as well as extensive market and vehicle data, you will help partners improve their performance, capacity utilization, and profitability in a sustainable way. Your Key Responsibilities Building and maintaining long-term customer relationships through regular on-site visits Analyzing sales and performance metrics and identifying improvement opportunities Enhancing quality, efficiency, and profitability within workshop operations Providing consulting and support in the parts and aftersales business Implementing defined business and service standards Initiating and supporting marketing and sales activities Planning and executing actions aligned with market strategy Presenting business recommendations and sales initiatives Collaborating closely with workshops, dealerships, and other partners Managing key customer accounts Using CRM systems for lead management, customer support, and sales forecasting Monitoring, analyzing, and reporting business performance results Presenting relevant sales and market data Gathering and analyzing market intelligence to identify new business opportunities Your Profile You have experience in the automotive industry, for example as: Service Assistant Parts and Accessories Service Representative Service Advisor Automotive Service or Diagnostic Technician Automotive Technician/Mechanic Body and Vehicle Builder Workshop Manager In addition, you possess: Strong sales orientation and a passion for customer interaction Experience driving revenue growth and business development The ability to advise, influence, and persuade others effectively Excellent presentation and communication skills Strong digital literacy and openness to new technologies An independent working style and proven sales success in parts or aftersales businesses Fluent German and English language skills MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.