Remote
Business Operations & Workforce Management Analyst, Styling
About this role
π Description Develop and maintain workforce capacity models to match Stylist capacity to client demand Proactively identify and resolve roadblocks to productivity based on capacity planning. Integrate operational plans into company-wide financial cycles, ensuring real-time visibility into Lead high-impact projects, from optimizing work output to designing KPIs and performance measures Partner with Finance and leadership to align workforce strategies with company goals, balancing Build actionable dashboards and analyses using SQL and BI tools (e.g.
Looker, Metabase) to help π― Requirements Bring 5β7+ years of experience in workforce management, capacity planning, or financial/operational Have deep expertise with WFM tools (e.g., Playvox, Aspect, Nice, or similar) as well as confidence Have advanced data skills in SQL and business intelligence tools. Are an exceptional communicator who can simplify complex concepts for senior audiences, making Experience leading cross-functional initiatives with proven results and know how to inspire and Experience utilizing AI tools for analysis and the simplification and automation of tasks.
π Benefits Fuse human creativity and styling expertise to redefine personalized retail. Set a high bar for our craft and drive measurable impact across fashion, tech, and data science. Actively leverage AI and modern tech to evolve how work gets done. Lead with innovation, think boldly, and aren't afraid to challenge conventional retail norms. Win together in a collaborative, low-ego environment where diverse perspectives are celebrated.
Be client obsessed by putting our customers at the heart of every decision to deliver unmatched
Source listing: empllo_remote