Business Development Representative

About this role

A little about us incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join. The role in one line Being a BDR at incident.io means learning to sell from some of the best in the business, while representing a product and account team that make every conversation an easy one to be proud of. What that looks like day to day Cold calling is the heart of this role, and most of our meetings get booked over the phone - not because it's easy, but because it's still the fastest way to build real trust with a prospect.

We don't copy-paste templates, and we don't spam: every call and every piece of outreach is backed by careful research and planning alongside the AEs you partner with, so the person on the other end knows you're not a random dial. We're founded by engineers, and that shows up in how BDRs work too, everyone gets unlimited Claude tokens, and our head of business development is a former RevOps leader himself, so there's a real emphasis on testing, measuring, and optimizing your own workflow like an engineer would, not just running the same script on repeat.

BDRs are the bench for our wider GTM team, and your progress here matters beyond just you, it's how we keep the whole GTM engine strong. The path to AE is real, and for those who put in the work, that next step can come faster than you'd expect elsewhere - with the strength of the peer group you're learning from making all the difference. Who you are You've got a strong why. Whatever got you here - sport, a career switch, a BDR track record that deserved the promotion you didn't get last time, you know exactly what you're chasing, and that's what gets you through the hard days.