BSN Online Program Mentor

About this role

Opportunity at a Glance Collaborating with academic partners, faculty, and staff, the BSN Program Mentor provides proactive, student-centered support throughout the entirety of the BSN program. This role focuses on delivering Chamberlain Care by engaging students early and consistently, offering academic coaching, NCLEX-focused readiness strategies, and personalized reinforcement to support persistence, progression, and success.

Working with students individually and in small groups, the BSN Program Mentor assesses learning styles, identifies strengths, and uncovers opportunities for academic growth. The mentor develops and implements individualized academic and NCLEX readiness plans while maintaining ongoing, proactive outreach to students across all stages of the program. At times, the mentor may also assume faculty responsibilities in virtual lab settings to support skill development and remediation.

Responsibilities Provide proactive outreach and sustained mentoring to students throughout the BSN program, delivering Chamberlain Care that promotes engagement, confidence, and academic success. Promote student success through coaching, encouragement, and accountability that prepares students for professional practice and lifelong learning. Create and implement customized, student-centered support approaches by assessing individual needs, learning styles, and academic challenges to deliver targeted guidance, encouragement, and resources that promote persistence and success.

Build strong, supportive relationships with students to motivate, encourage, and empower them to successfully progress through the BSN program while experiencing Chamberlain Care. Demonstrate current, detailed, and accurate knowledge of competencies tested by the NCLEX-RN, as well as current nursing practice, to provide effective academic and exam-readiness support. Assist in the creation and execution of individualized Next Generation NCLEX study plans, academic support activities, and workshops.

Maintain consistent communication, collaboration, and documentation of student progress toward course, program, and learning outcomes in partnership with academic leadership. Demonstrate service excellence through professionalism, empathy, effective communication, and a student-first mindset aligned with Chamberlain Care principles. Provide advising, mentoring, tutoring, and guidance to help students successfully navigate the online learning environment.