Bilingual Operations Associate, Risk

About this role

📋 Description Executing all aspects of initial customer onboarding while maintaining swift service level Working with prospective customers to acquire information and documentation necessary for Processing prospective customers' KYB + KYC applications to ensure they are compliant with Float's Collaborating with other Float teams, such as Revenue, Customer Support, and the wider Risk team Tracking and analyzing core metrics related to the customer approvals function to empower Participating in special projects as required to help work towards the company mission.

🎯 Requirements At least one year of experience in an operations or customer-facing role in the financial services Previous knowledge of and/or experience with KYB + KYC is highly preferred Exposure to B2B SaaS and/or an early to mid-stage startup environment will be an asset Spectacular attention to detail Customer-obsessed mindset Quick study and able to learn on the fly 🎁 Benefits Work at one of Canada's fastest-growing fintech companies Make a real impact in a high-autonomy, high-growth role Collaborate with an ambitious and supportive team Competitive compensation, equity options, and benefits Hybrid work model based in Toronto with in-office days for connection and collaboration Catered team lunches every Tuesday, Wednesday and Thursday

Source listing: empllo_remote