Bid Manager

About this role

OUR MISSION We're not your average benefits platform – we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive, both at work and beyond. YOUR MISSION As our Bid Manager, you'll own how Ben wins enterprise deals through tenders and RFPs.

Enterprise is where Ben's growth is, and tenders are how that growth happens. Right now, AEs and Solutions teams are stretched across bid work and new business. You'll take ownership of the bid process so they can focus on closing new business. You'll write and shape responses, orchestrate inputs from Legal, Product, Security, and Commercial teams, and make sure Ben shows up with the right story, at the right depth, every time.

Reporting to our COO, you will influence how we work across every major enterprise deal. This is a high-visibility role with direct influence on how Ben is perceived by our biggest prospects. WHAT YOU'LL BE WORKING ON - Owning our bid process end-to-end: from the moment an RFP lands to the moment it's submitted. Intake, content production, review cycles, submission, and post-submission follow-up - Proposal writing and editorial oversight: you’ll know what depth buyers need, what story to tell at each stage, and what a procurement team actually reads versus what they skip - Bid qualification and prioritisation: not every tender is worth the investment.

You'll assess where to put limited capacity and when to walk away - Turning win/loss data into better bids: bid scoring feedback, patterns across tenders, what landed and what didn't. You'll feed that back into the process so Ben gets sharper with every submission - Commercial and pricing review: you won't set pricing, but you'll pull the right numbers together, flag unusual commercial terms, and make sure the bid is commercially sound before it goes out - Sales Enablement: our commercial will work with you to contribute to bids.

You'll make that easy by giving them clear briefs, tight deadlines, and templates so they know exactly what good input looks like YOU'LL LOVE THIS ROLE IF YOU HAVE... - Experience running RFP and tender processes in B2B SaaS or enterprise software: you've seen the full cycle and know the operating rhythm - Experience managing multiple concurrent bids under pressure: this will be a lean team, working across a variety of global bid processes - Familiarity with enterprise procurement: compliance requirements, evaluation criteria, panel processes etc.