Benefits Manager

About this role

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter.

Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. This role is responsible for the administration and ongoing delivery of employee benefits programs and processes. T he role performs benefits administration activities, resolves employee and vendor issues, supports recurring benefits cycles and projects, and partners with internal teams to maintain accurate benefits data and processes.

What you'll do Administer employee benefits programs, including health and welfare, retirement programs, leave programs, and wellbeing initiatives. Process and validate benefits enrollments, eligibility changes, employee data updates, benefit changes, and other routine and non-routine benefits transactions. Respond to employee benefits questions and resolve issues by researching plan provisions, policies, employee records, and vendor information and coordinating with appropriate partners when necessary.

Manage assigned benefits processes and activities, ensuring work is completed accurately, timely, and in accordance with established procedures and requirements. Support benefits renewal activities by preparing and validating data, coordinating information with vendors and internal stakeholders, reviewing plan materials, and assisting with implementation activities. Execute annual benefits activities, including open enrollment, plan changes, system testing, employee communications, enrollment validation, and post-enrollment reconciliation.

Review benefits eligibility, enrollment, deductions, and employee data; identify discrepancies and make or coordinate necessary corrections. Perform routine benefits reconciliations and audits, research discrepancies, and work with appropriate partners to resolve identified issues. Partner with Payroll to review benefit deductions, research discrepancies, process corrections, and support reconciliation activities. Maintain benefits information within applicable HR and benefits systems, including employee records, enrollment data, plan information, and other required benefits data.