EU remote
B2B IT Team & Delivery Leader (m/f/d)
About this role
Purpose Team and Delivery Leader is responsible for disciplinary leadership, leading employees in staff-related and functional terms. The holder of this position is organizing the team of experts with different skill profiles, motivating and enthusing staff, providing feedback, initiating training and further developing staff, promoting talent; and is responsible for overseeing technical solutions and for providing coaching to team members.
Assuming responsibility for high-level, complex task fields with a higher level of difficulty due to special/coordination tasks and assuming extensive responsibility for a large operational team area with largely standardized activities. Acts according to valid legislation and Slovak Labor code. WHAT WILL YOU DO? Acts according to valid legislation and Slovak Labor code. Assuming responsibility for high-level, complex task fields with a higher level of difficulty due to special/coordination tasks and assuming extensive responsibility for a large operational team area with largely standardized activities.
Ensuring timely delivery of team objectives. Maintaining high quality in project deliverables. Steering and coordinating the completion of tasks. Optimizing the team area using key performance indicators. Enhancing process efficiency in the team area. Presenting the work results to the next management level up. Carrying out budget planning tasks. Managing critical situations and resolves escalations to ensure seamless service delivery and efficient service to clients.
Leading employees in staff-related and functional terms in accordance with the Group leadership principles. Briefing staff and keeping them informed about general/specific matters. Overseeing technical solutions and provide coaching to team members. Applying the available leadership tools; administratively implementing staff related processes; (pre-)selecting new employees. Organizing the team of experts with different skill profiles, motivating and enthusing staff, providing feedback, initiating training and further developing staff, promoting talents.
Managing team structure, workload distribution, and operational methods. Cascading the higher-level strategy into one's own area. Providing conceptual contributions to high-level strategic issues. Collaborating with other stakeholders at the highest levels within the business and manages their expectations on projects. Steering of cost items and relevant HR and financial KPIs on cost center level according to defined financial plans.