USA remote
Associate System Application Administrator
About this role
About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes.
Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com http://amplify.com. Job Description Summary: The Associate Systems Application Administrator is responsible for the day-to-day operations, administration, training, documentation, and adoption of internal applications used across Amplify, with a strong focus on AI initiatives, application rollouts, and change management.
This role partners closely with business stakeholders, development teams, technical resources, and cross-functional departments to ensure systems are aligned with organizational goals and effectively adopted by end users. Specific Responsibilities: - Work closely with other System Application administrators and IT professionals to help support system application initiatives. - Manage the day-to-day administration of assigned business applications, including user management, security, configuration, and permissions.
- Exhibit great customer service and problem-solving skills to troubleshoot support tickets quickly and efficiently, ensuring a good user experience. - Develop and maintain positive working relationships with software providers and third-party vendors. - Serve as a technical lead for AI-related initiatives by supporting rollout planning, hands-on training, documentation, usage guidelines, best practices, and sustained adoption with an emphasis on data integrity and reliable outputs.
- Partner with other System Application Administrators and IT professionals to assist with and facilitate change management tasks related to application updates, releases, improvements, bug fixes, and patches. - Maintain and help develop policy, process, and technical procedure documentation to promote security and integrity. - Ability to contribute effectively within a dynamically evolving, fluid environment. - Provide training and mentoring to end users on application usage, enablement, and best practices.