Associate Store Leader, Amsterdam

About this role

At a Glance In this role, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Collaborating closely with regional retail management and store leadership, you will be integral to our growth as we expand our retail presence. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications, SOP accountability, and other essential content.

This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future. Join us to make a significant impact and grow with us in this dynamic and exciting journey. Your Team In this role, you will support the fastest-growing global sports brand in expanding and optimizing its retail store operations. Working alongside Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team, you will elevate store processes and drive operational excellence.

You will collaborate with store teams to manage and communicate store workload across departments, steer special projects, ensure smooth technical operations, and implement omni-channel opportunities in our retail stores. Join us to shape the future of our retail landscape and contribute to our continued success. Your Mission Ensure optimal stock levels and inventory accuracy by proactively monitoring sell-through rates and product flow strategy in store.

Ensure smooth transitions by planning visual change-outs in advance and addressing any visual updates for sell through optimization on a daily basis. Oversee all talent-related matters including time tracking, payroll, absence, conduct, and performance. Ensure effective in-store training delivered by the training lead. Implement development plans for team leads to support their professional growth and performance. Lead recruitment for lead advisors and advisors, and deliver a strong onboarding process for new hires.

Ensure optimum team coverage by creating and managing schedules. Implement action plans to maintain high team engagement based on feedback from engagement surveys. Maintain high stock accuracy and operational efficiency through effective BoH strategies. Lead the development and management of the BoH team. Ensure smooth transportation of products in collaboration with the product operations team. Oversee stock counts, managing all aspects from preparation to investigation of discrepancies.