USA remote
Associate Solutions Engineer, Events
About this role
The Elevator Pitch Do you thrive in high-energy, fast-moving environments and love being where the action is? Are you passionate about helping customers deliver safer, smoother events? Join Evolv’s Rental team as an Events Solutions Engineer supporting temporary rental opportunities of all sizes, from quick-turn, small-scale deployments to major, high-profile events. In this role, you’ll travel to venues around the country, installing and striking systems, training venue staff and event-day operators, and supporting go-lives for concerts, games, festivals, conferences, and other temporary security screening needs.
You’ll support site surveys and pre-event planning activities, as well as certify and train partners who service the events space as needed. Evolv is a mission-driven company dedicated to making a real difference in society, protecting lives and improving experiences wherever people gather. In this role, you’ll be the technical backbone of that mission on event day, bridging technical execution, customer confidence, and an exceptional guest and operator experience.
You will help customers see and feel the value of Evolv’s products by making deployments professional, reliable, and easy to adopt. What Does Success in the Role Look Like? Within the First 30 Days Certify : Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite. Participate & Qualify: Join live event deployments to understand real-world, event-day installation and teardown across both smaller, quick-turn rentals and larger, complex event deployments.
Install Independently : By Day 30, be able to install and strike the full suite of Evolv systems independently, following Evolv Rental safety, quality, and documentation standards—including venue-specific load-in/load-out constraints. 30 Days to Three Months Troubleshooting Proficiency : Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so routine issues are resolved quickly under event-day time pressure.
Training Excellence : Become a professional at training venue security staff, event operations teams, and volunteer/seasonal staff, adapting content to fast turnaround windows and high-turnover event crews. Go-Live Support : Support go-lives from load-in through doors-open, ensuring operators, supervisors, and venue stakeholders are prepared before the crowd arrives. Deployments to Standard : Learn how to build an event deployment to the Evolv standard, including completing the pre & post-event survey/QA checklist along with proper hand offs.