Assistant Manager

About this role

What you'll do as Assistant Manager Working closely with the General Manager, you'll play a key role in the day-to-day running of the pub, helping to deliver brilliant customer experiences while driving team performance and business success. Your responsibilities will include: Leading from the front: Support the General Manager in running the pub, taking ownership of shifts and stepping up to lead the business in their absence.

Creating great experiences: Make every customer feel welcome, ensuring fantastic service and memorable visits. Developing your team: Coach, motivate and support your colleagues, helping them build their confidence and reach their potential. Driving business performance: Look for opportunities to grow sales, maximise trading opportunities and encourage customers to return. Maintaining high standards: Ensure excellent standards across food, drink, cleanliness, health and safety, and compliance.

Building a positive culture: Lead by example, communicate effectively and create an environment where everyone feels valued. Making it happen: Stay hands-on during busy periods, adapt to challenges and keep the pub running smoothly. What we're looking for We're looking for someone who brings energy, enthusiasm and a genuine passion for hospitality. You'll ideally have: Experience leading a team in hospitality, whether as an Assistant Manager, Supervisor or Team Leader ready for the next step.

A natural ability to motivate people and get the best out of your team. A customer-first mindset and a passion for delivering excellent service. Confidence managing busy shifts and making decisions when it matters. A commercial mindset, with an understanding of how great service and strong standards contribute to business success. A positive, hands-on approach and the ambition to continue developing your career. Most importantly, you'll be someone who leads by example, enjoys being part of the action and takes pride in creating a pub that customers love returning to.

We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.