Assistant Front Office Manager | Season 2027 | Romazzino a Belmond Hotel

About this role

Romazzino a Belmond Hotel is looking for a passionate and dedicated Assistant Front Office Manager to join our team for the 2027 season. You will be a key ambassador of the Belmond experience, dedicated to delivering personalised, luxury services to our most discerning guests. You will demonstrate care, confidence, curiosity, and a strong sense of community, while leading by example and supporting the development of junior team members.

You will demonstrate care, confidence, curiosity, and a strong sense of community, leading by example and supporting the professional growth of the restaurant team. Key Responsabilities: · Support the Front Office Manager and Director of Rooms in overseeing the smooth and efficient day-to-day operation of the Front Office. · Lead, motivate, and develop the Front Office team to deliver exceptional service standards. · Create personalised and memorable guest experiences, ensuring the highest levels of guest satisfaction.

· Collaborate closely with all hotel departments to ensure seamless communication and service delivery. · Anticipate guest needs and provide service that exceeds expectations, fostering guest loyalty and retention. Requirements · 2+ years’ experience in the guest services, front desk, or related professional area. · Strong leadership and team-management skills. · Excellent communication and guest-relation abilities. · Ability to anticipate needs and handle high-pressure situations.

· Fluency in English at a professional level; proficiency in an additional language is preferred Benefits · Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria); · Learning & development activities; · All meals provided · Uniform dry cleaning · Team social events · Accommodation provided for not residents · Career opportunities within Belmond About us Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys.

From hotels and trains to river cruises and safari lodges, Belmond invites guests to discover a new pace of travel as they savour time, engage with local culture, and connect with nature and people around them through incomparable experiences and unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 44 properties spread across 25 countries and territories.