EU remote
Area Wellness Manager Southern Europe
About this role
The Area Wellness Manager (Southern Europe) drives the development of Wellness across the guest experience within the Southern European Division. Working closely with the On Property General Managers and their teams to execute locally relevant wellness concepts that align with the Belmond Wellness Philosophy and Framework, integrating spa, fitness, nutrition, rituals and experiences (both on and off property) to benefit our guests’ wellbeing.
The role also oversees the performance of Spa and Fitness operations, supporting our Spa Leaders on property to drive guest satisfaction, and to maximise the commercial results of the Spa and Wellness operations. Main duties and responsibilities Operational Guidance: Supports translation of Belmond’s Wellness Vision into Operational reality across the individual hotels of the Division Through close collaboration with the Property Business Leaders actively develops and supports implementation of Wellness Concepts and Initiatives, with a focus on wellness practices of each location.
Drives utilization of Belmond’s processes, frameworks, tools and best practices pertaining to the Wellness Operations across Belmond, fostering a culture of excellence. Supports our Spa Leaders to ensure all spa, fitness and wellness services and programs align with Belmond, LQA and Forbes standards Partnership Management: Ensures best in class day-to-day partnership results between individual properties and Spa partners (including our sister LVMH maisons Dior & Guerlain).
Collaborates with our Brand & Operational Teams on the identification, selection and contracting of strategic Wellness partnerships to compliment individual property Wellness Concepts. Financial Management: Provides coaching and expertise on the commercial strategy for the Spa & Wellness Facilities, focusing our Spa Leaders on the efficient running, cost control and profitability of the spa and wellness facilities. Monitors the Spa & Wellness performance on an ongoing basis, identifying opportunities and solutions to enhance performance Development & Renovations: Works closely with our Spa Leaders during seasonal close down and reopening – leading all preopening tasks for the Spa and Wellness Operations in the Division outside of the seasonal employment schedules.