Application Support & Development Specialist

About this role

You must meet the following requirements by the closing date of this announcement. Specialized Experience for the GS-11: you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position is defined as ALL of the following: -Supporting IT systems, applications, or technology solutions, including resolving issues, making improvements, and assisting with operational activities, projects, or system implementations; AND -Performing software, automation, or data-related work, including activities such as scripting, configuration, application support, data analysis, data processing, or process improvement; AND -Working with stakeholders, technical teams, and/or users to share information, support problem-solving efforts, provide recommendations, and use technology tools, including AI-assisted capabilities, to support business and technical needs.

OR You may substitute education for general or specialized experience as follows: Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Specialized Experience for the GS-9: you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service.

Specialized experience for this position is defined as ALL of the following: -Assisting with the support, maintenance, improvement, or operation of IT systems, applications, or infrastructure, including support for IT projects, system changes, and implementation activities; AND -Assisting with software, automation, or data-related activities, including scripting, configuration, data collection, analysis, reporting, and process improvement efforts.

OR You may substitute education for general or specialized experience as follows: Master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resumé.