Application Scientist, Clinical Genomics

About this role

A Little Bit About Us: Saphetor ’s mission is to enable anyone to find, share and use the most comprehensive human genome data – and to collaborate to improve health and lives around the world. To do this we have built the VarSome suite of bioinformatic tools, the world’s leading resource for analysis and interpretation of human genome variant data, with more than 6 000 citations in scientific papers, and over 60 000 registered professional users.

Our customers work around the globe across academic, clinical, and industry laboratories analysing NGS (Next Generation Sequencing) data for research and diagnostic purposes. Saphetor is a global precision medicine company with offices and distributed teams across Greece, Spain, the UK, Switzerland, France, the MENA region, South America, and other countries, employing a diverse global workforce. The Opportunity We are looking for an Application Scientist in Clinical Genomics to join our commercial organization.Standing at the intersection of clinical genomics and bioinformatics, you will support our customers through their journey with VarSome, from pre-sales discussions and platform onboarding to post-sales support and account management finding new opportunities for further growth.

You will play a key role in shaping and delivering solutions to our direct and indirect customers. We thrive in a high-pressure, high-performance environment where clinical precision and rapid growth meet. While our pace is fast, it is always directed by rigorous organization and clear processes, ensuring that our commitment to quality is never compromised by our drive for speed. Role Responsibilities Pre-sales Support: Act as the technical “closer” by delivering expert demonstrations that bridge clinical needs with VarSome Premium and Clinical; you will own the customer evaluation process, solve “pain points” around variant analysis, and advise on lab equipment/system integrations.

Post-sales Support: Lead onboarding sessions for geneticists and bioinformaticians to ensure rapid “time to value”; you will act as the primary lead for on-premises and private cloud deployments, coordinating infrastructure specifications (storage, network) between clients and our DevOps team. Workflow Optimization & Support: Fine-tune filtering strategies and automation to maximize platform “stickiness” while acting as a high-level bridge between customer support and stakeholders to ensure seamless routine operations.