EU remote
AI Capability Lead
About this role
BE WARY OF SCAMS, WORKHUMAN WILL NEVER ASK FOR PAYMENTS OR SEEK PERSONAL INFORMATION BEYOND THAT WHICH IS NECESSARY TO PROCESS YOUR APPLICATION FOR EMPLOYMENT. IF IN DOUBT, DO NOT SHARE YOUR PERSONAL OR FINANCIAL INFORMATION AND FEEL FREE TO REACH OUT TO WORKHUMAN DIRECTLY AT [email protected]. Help Workhuman scale AI from isolated use cases into a coherent, reusable enterprise capability. You will own the standards, roadmap and enablement model for GPTs, Skills, Agents and reusable AI services, making it easier for business domains to build effective solutions on shared patterns while retaining ownership of their outcomes and operations.
**This is a hybrid role requiring at least 3 days per week onsite in our Dublin office. What we can offer you: - Own the enterprise capability roadmap and standards for GPTs, Skills, Agents, connectors, knowledge patterns and reusable AI services. - Define and evolve enterprise ‘Gold’ AI services and assets, including how they are designed, evaluated, released, reused, supported and retired. - Provide functional direction and practical guidance to AI Business Partners and domain teams, helping them translate process needs into the right AI pattern and make informed build-versus-reuse decisions.
- Partner with Enterprise Architecture, AI Platform Engineering, Corporate IT, Security and Data teams to ensure platforms, MCP/connectors, identity, permissions, observability and support capabilities meet enterprise needs. - Build the playbooks, patterns, training and communities that improve AI solution quality, accelerate adoption and make good practice repeatable across Workhuman. - Guide complex prototypes and accelerators toward durable, production-ready services with clear evaluation, ownership, support and handover models.
What You Bring - Strong practical understanding of enterprise generative AI, including LLMs, GPTs/assistants, agentic patterns, prompt and system design, knowledge/RAG approaches, APIs/connectors and emerging standards such as MCP. - A product and capability-management mindset, with the ability to convert fast-moving technology into a coherent roadmap, reusable standards and clear guidance for business teams. - Experience designing reusable technology patterns and the judgement to distinguish experimentation, accelerators and production-grade enterprise services.