Advice Quality Officer (Help through Hardship)

About this role

**About the role** As an **Advice Quality Officer**, you will play a crucial role in driving quality assurance and improvement across the Citizens Advice network, ensuring the delivery of high quality advice to local communities. Split between your core Advice Knowledge team and dynamic, multidisciplinary project teams, you will foster continuous professional development and help build vibrant communities of practice.

You will support key developments in technology and automation, deliver enga

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