Admin and Grants Officer

About this role

Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund? We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays.

We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop. We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces.

Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association.

You will: have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs have experience of managing caseloads and carrying out detailed casework have a sound knowledge of how individual grants are awarded have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences be skilled at building positive working relationships, with a friendly and engaging manner be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively Be engaging and welcoming, able to attend events and interact with members of the public The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers.