EU remote
Account Payment Manager
About this role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Payment Manager based in France. Join a growing international technology environment focused on innovative B2B solutions and payment services for global clients. In this role, you will support the onboarding of payment service providers, electronic money institutions, and banking partners, helping ensure smooth and reliable payment operations.
You will coordinate documentation, manage partner communications, and track onboarding processes from initial application through account activation. Working closely with cross-functional teams, you will help resolve operational issues and maintain accurate, well-organized records. This position is ideal for a detail-oriented professional who enjoys structured processes, takes ownership of responsibilities, and thrives in a fast-paced environment.
You will also benefit from opportunities to develop your expertise, contribute to operational improvements, and grow within an ambitious international organization. Accountabilities Payment Partner Onboarding: Coordinate the onboarding of payment service providers (PSPs), electronic money institutions (EMIs), and banking partners, ensuring that all required steps are completed efficiently. Documentation and Compliance Support: Prepare, collect, review, and submit applications, questionnaires, and Know Your Business (KYB) documentation in line with partner requirements.
Partner Communication: Maintain regular communication with external partners, follow up on outstanding requests, clarify requirements, and ensure timely progress throughout the onboarding process. Process Tracking: Monitor onboarding statuses, maintain visibility over deadlines and outstanding actions, and proactively address potential delays or bottlenecks. Documentation Management: Maintain accurate, structured, and up-to-date records of onboarding activities, partner information, applications, and supporting documents.
Daily Payment Operations: Support routine payment operations and help ensure that payment accounts and related services function smoothly. Operational Issue Resolution: Identify, investigate, and coordinate the resolution of operational issues, escalating complex matters when necessary. Cross-Functional Collaboration: Work closely with internal teams to coordinate requirements, resolve dependencies, and facilitate the successful activation of payment accounts and services.